Resume

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Experience

Softcat Plc

Asset Intelligence Technical Analyst • May 2018 - Current

Support of multiple Snow Software products across a range of customers, providing first and second line support as well as SQL Development including Custom Reports within Snow License Manager, scripts to pull large amounts of data and creation of maintenance scripts and tools.

Technical Lead for Movere • Jul 2018 - Feb 2020

Reporting to the Asset Intelligence Technical Lead, managing the technical and support aspects of the Softcat Movere Offering.

Getronics Services UK

Software Asset Technical Lead • Feb 2018 - May 2018

Support, maintenance and management of Getronics Service Provider Edition of Snow License Manager.

Software Asset Manager • Nov 2016 - May 2018

Providing a single point of contact for customers licensing estate on a daily basis, offering ad-hoc license reporting, assisting in Microsoft ELP, Cloud Based and Subscription Based licensing, along with leading projects for removal of uncompliant software from customer estates.

NextGenUpdate, Inc

Lead UI Designer • Jan 2016 - Jun 2017

Designer for the forum store and user profile overhall, as well as maintaining the bootstrap-core design on vBulletin 4.

Customer Support • Jun 2014 - Jan 2016

Providing first line and second line support to a user base of 1.5M users on a thriving gaming forum.

Certifications (View)
Jun 2020
PT300AS - Snow Automation Platform: Foundation
ACTIVE
Jun 2020
PT401AS - Snow Integration Connectors
ACTIVE
Jun 2020
Snow Inventory Administrator
ACTIVE
Jun 2020
Snow Platform Essentials
ACTIVE
Oct 2019
PT101AS-2 Snow Inventory 5 Installation & Administration
ACTIVE
Oct 2019
PT201AS-2 Snow License Manager Installation & Onboarding
ACTIVE
Aug 2019
ITIL Foundation Level
ACTIVE
Jul 2019
Movere Partner Certification
ACTIVE
Jun 2019
Security Clearance
ACTIVE
Jun 2018
Movere Sales Certification
EXPIRED
Jun 2018
Movere Technical Certification
EXPIRED
Apr 2018
Microsoft Cloud Solution Provider (CSP) Program
EXPIRED
Apr 2018
Microsoft Dynamics 365 Licensing
EXPIRED
Apr 2018
Microsoft Licensing Solutions Specialist Lite
EXPIRED
Apr 2018
Microsoft Products and Services Agreement (MPSA)
EXPIRED
Mar 2018
Microsoft SAM Specialist Lite
EXPIRED
Sept 2017
Snow Inventory Administrator
EXPIRED
Sept 2017
Snow License Manager Advanced User
EXPIRED
Sept 2017
Snow License Manager User
EXPIRED